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Principle 1: Act as a helpful human

At a time when many people anticipate bureaucracies becoming less and less navigable, demonstrating our humanity would not only be a great relief to the citizens of Boston. It would also be a wonderful surprise.

 

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A bloated Jenga metaphor for boston.gov

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A bloated Jenga metaphor for boston.gov

While it's a fun game to play, we also see Jenga as a suitable metaphor for designing a website (stay with us here). We saw a similar metaphor in Twister, but there were some HR implications that forced us to pivot.

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Our not-so-linear timeline

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Our not-so-linear timeline

If you've visited next.boston.gov since our last post, you've likely noticed that we added a timeline. It's admittedly light on time-related details, but as we move forward with selecting a design partner we'll add expected dates of completion for each phase of the project. However, we feel we should be upfront about one thing about our timeline: it's a lie.

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