We've made it so that anyone can see the code that makes Boston.gov work.
Unlike the private sector, where companies serve specific audiences and customers, the City’s website needs to serve everyone.
How can we save residents time and bring that information to them when they need it most?
Today the Digital Team is celebrating a major milestone. We’re dropping the welcome mat outside Boston's new digital front door.
After 11 months of work behind the scenes and in the open on our pilot site, we’ve launched a redesigned Boston.gov. We recognize this milestone is exactly that — a point along the journey, not the end of it.
If you recall our bloated Jenga metaphor, we’re not just redesigning the City’s website, we’re changing the way we approach digital tools as a whole. While we are proud of how far we’ve come today, the process that begins now is the really exciting part. With a live, useable website we can begin testing and experimenting as the site grows and changes. We can apply our digital principles and put them to the test as new challenges arise.
Some things, however, won’t change. You had a say in the development of our site before launch and you will have a say going forward—that’s why we’ve created roadmap.boston.gov. There, you can check out our road map to see what’s coming, send us your ideas and share feedback, as well as vote on others’ suggestions. All of this will shape the evolution of the site.
As for the current site, as you explore what’s new you likely notice some gaps. With any new website, there will be bugs and we’ll need your help finding them. If you find a problem, let us know using the FEEDBACK tool (upper right of the website). Content and transactions will also continue to migrate to the new design over the coming weeks. The Digital Team will be launching a robust translation tool, a more feature-rich calendar, and a solution for maps as we learn more about the requirements for each.
So while we are taking some time to celebrate the work so far, we hope you’ll take a tour of the new website and discover lots to love or maybe a few things to fix. Whichever you find, tell us all about it at email@example.com. We’re always listening.
It may be obvious to anyone who’s visited CityofBoston.gov over the past 20 years, but the City’s digital platforms lack a style guide.
We want to give a glimpse at two new types of content the Digital team is creating: the “article” and the “how-to.”
We need a product lead to help define the ambitious, long-term Boston.gov roadmap.
If a resident doesn’t understand what we’re telling them, it doesn’t matter how great the user experience is.
Trash or garbage? Department or office? It may seem like minutiae, but these are the debates the Digital Team is having every day.
Today, we’re going to talk about a much less sexy — and definitely more nerdy — aspect of web development: content management systems.
First impressions are important, and color and style can make or break your design.
Are you available to make it into the City on February 9, 10, or 11? We’re looking for volunteers to test our designs and tell us what they think.
For many, accessing the Internet through a smartphone is a first option; for some, it’s their only option.
We’re asking for your input on a critical component of the new Boston.gov: the navigation and menus.
We’re testing out how we categorize our “Topic” pages on the new Boston.gov, and we could use your input in a quick survey.
The Digital Team got its hands on the 1996 newsletter announcing the City's first official website and we had to share.
We launched a pilot version of the redesigned City website. Please preview what we’re working on and give your feedback as we continue to develop and build Boston.gov.
With the end of December comes obligatory year-in-review posts. But rather than drag you back through 2015, we thought we’d give you a look at the team behind the work.